Contact
Get in touch
Have a question about bulk WhatsApp messaging? Need help getting started with your first broadcast campaign? We'd love to hear from you and help you succeed.
Whether you're a small business owner looking to reach more customers, a marketing team planning your first WhatsApp campaign, or an existing user with technical questions, our team is here to assist. We typically respond within 24 hours during business days.
Send us a message
Email Us
[email protected]We typically respond within 24 hours.
We provide email support to ensure thoughtful, quality responses.
Frequently Asked Support Questions
How quickly do you respond to messages?
We aim to respond to all inquiries within 24 hours during business days. For urgent technical issues, please include "URGENT" in your subject line and we'll prioritize your request.
What support channels do you offer?
We provide email-based support through [email protected]. This allows us to give thoughtful, detailed responses and maintain a record of your support history for better assistance.
Can I request a product demo?
Yes! Send us a message with "Demo Request" as the subject, and include details about your business and messaging needs. We'll schedule a personalized walkthrough of ReplyGrid's features.
I'm interested in a partnership. Who should I contact?
For partnership, integration, or business development inquiries, use the contact form with "Partnership" as the subject. Our team reviews all partnership opportunities and will follow up if there's a good fit.