Crafting the perfect WhatsApp broadcast message can be tricky. Too long and people won't read it. Too short and you miss the call to action. Here are 15 proven templates you can copy, customize with your details, and send today using ReplyGrid.
Flash Sale Templates
1. Limited Time Offer
Hey {{name}}! 🎉 Flash sale alert — 20% off everything today only! Use code FLASH20 at checkout. Shop now before midnight: [link]
Reply STOP to opt out.
2. Exclusive VIP Sale
Hi {{name}}, you're one of our VIP customers so we're giving you early access to our biggest sale of the year. 30% off starts NOW for you — 24 hours before everyone else. Use code VIP30: [link]
Reply STOP to opt out.
3. Last Chance Reminder
{{name}}, our sale ends in 3 hours! ⏰ Don't miss out on 25% off. Here's your link: [link]
Reply STOP to opt out.
Appointment Reminder Templates
4. Day-Before Reminder
Hi {{name}}, just a friendly reminder about your appointment tomorrow at {{time}}. 📋
📍 {{location}}
Reply YES to confirm or call us to reschedule.
5. Same-Day Reminder
Hi {{name}}! Your appointment is today at {{time}}. We're looking forward to seeing you! 😊
If you need to reschedule, reply here or call {{phone}}.
Product Launch Templates
6. New Product Announcement
{{name}}, we've just launched something we think you'll love! 🚀
Introducing {{product}} — {{one-line description}}.
Be one of the first to check it out: [link]
7. Pre-Order Invitation
Hey {{name}}! 👋 Our new {{product}} drops next week, but you can pre-order now and get 15% off the launch price.
Pre-order here: [link]
Only {{number}} spots available!
Order Update Templates
8. Order Confirmation
Hi {{name}}, your order #{{order_id}} has been confirmed! ✅
We're preparing it now and you'll receive a shipping update within 24 hours.
Questions? Reply to this message.
9. Shipping Notification
Great news {{name}}! 📦 Your order #{{order_id}} has been shipped.
Track your delivery here: [tracking_link]
Expected delivery: {{date}}
Customer Re-Engagement Templates
10. We Miss You
Hey {{name}}, we haven't seen you in a while! 👋 We'd love to have you back.
Here's a special 15% off just for you. Use code COMEBACK15: [link]
Valid for 7 days. Reply STOP to opt out.
11. Feedback Request
Hi {{name}}, thanks for your recent purchase! We'd love to hear how it went. 😊
Could you take 30 seconds to share your feedback? [link]
Your input helps us serve you better!
Event & Seasonal Templates
12. Event Invitation
{{name}}, you're invited! 🎉
Join us for {{event}} on {{date}} at {{time}}.
📍 {{location}}
RSVP by replying YES. Spots are limited!
13. Holiday Greeting + Offer
Happy {{holiday}} {{name}}! 🎊 Wishing you and your family a wonderful celebration.
To make it even better, enjoy 20% off this weekend with code {{code}}: [link]
Service Business Templates
14. Service Follow-Up
Hi {{name}}, how's everything going since your {{service}} last week?
If you need any adjustments or have questions, just reply here. We're happy to help! 😊
15. Referral Request
Hey {{name}}! Thank you for being a valued customer. 🙏
If you know someone who could benefit from our {{service}}, we'd love the referral. Both you and your friend get 10% off your next order!
Share this link: [referral_link]
Tips for Using These Templates
- Always personalize: Replace {{name}} with the recipient's actual name using ReplyGrid's personalization fields
- Keep it short: WhatsApp messages should be 2-4 short paragraphs maximum
- One CTA per message: Don't ask them to do five things — pick one action
- Add an opt-out: Include "Reply STOP to opt out" on promotional messages
- Test first: Send to a small group (50-100) before broadcasting to your full list